• Where is the PDX LIVE?

    Pioneer Courthouse Square is located at 701 SW 6th Ave. Portland, OR 97204.

  • How do I purchase tickets for a PDX LIVE show?

    You can purchase tickets for all PDX LIVE shows at pdxlive.wpengine.com.

    Purchase ticket for PDX LIVE in person at the Aladdin Theater box office, Mon-Fri, 11am – 3pm + all show nights. Cards and cash accepted, no checks. Tickets purchased at the Aladdin Theater have a reduced service fee.

    Phone orders can be made directly with Etix at 1-800-514-3849

  • Does PDX LIVE have a box office?

    The PDX LIVE box office (at the Aladdin Theater) is open Monday through Friday, from 11am to 3pm. We are also open during events (hours vary). We are closed for most holidays. If you have any questions, please call us before coming down to see if we are open. 503-234-9694 There is a $2 service charge on all tickets purchased at our box office. We accept Visa, Mastercard, AMEX and Discover cards at our box office.

  • Do you take phone orders for tickets?

    To limit fraud, PDX LIVE does not process orders by phone. Phone orders can be made directly with Etix at 1-800-514-3849

  • What is the PDX-LIVE Covid Policy?

    We will follow all state and local Covid-19 guidelines in place at the time of each show. Proof of full vaccination or negative Covid-19 test may be required for entry. Masks may also be required for entry. Please make sure to check the specific concert event page before attending this event, as all policies are subject to change. Pre-Event Emails from Etix will also outline the covid policy for each show. No refunds will be given for PDX LIVE. All Sales Are Final. Rain or Shine.

  • Is there re-entry?

    No, There is no re-entry at PDX LIVE

  • Can I bring my own food and drink to a show?

    No outside food or drink is allowed into PDX LIVE with the exception of two sealed or an empty refillable water bottle. Glass containers and canned water is not allowed.

  • Are Chairs Provided?

    No, Chairs are not permitted outside of the designated ADA section at each event. Limited seating is available on the bricks at Pioneer Courthouse Square.

  • Where do I park?

    There are multiple SmartPark garages located within blocks from The Square. Please visit SmartPark for more information. https://www.portland.gov/transportation/parking/smartpark

  • Is PDX LIVE accessible by public transit?

    Pioneer Courthouse Square is bordered by public transit on three sides making it a breeze to access. Plan your trip by bus or train on TriMet by visiting www.trimet.org.

  • Can I smoke in Pioneer Courthouse Square?

    There is no smoking at Pioneer Courthouse Square.

  • Can I bring my children to a show?

    PDX LIVE is mostly All Ages, but please double-check the age restrictions on the event page. Children 2 and under are not required to have a ticket unless otherwise noted on specific events.

  • Do you sell any food or drink at PDX LIVE?

    Yes, there are food and beverage vendors on site at Pioneer Courthouse Square.

  • Can I take pictures at the show?

    Point and shoot cameras allowed. No detachable lens cameras or video cameras are allowed.

  • Is audio recording permitted?

    No audio recording equipment is allowed at PDX LIVE

  • Is Pioneer Square accessible by wheelchair?

    Yes, Pioneer Square is accessible by wheelchair

  • Is there ADA accessible seating at PDX LIVE?

    Chairs for ADA patrons and their companions will be provided by PDX LIVE. Patrons must purchase an ADA ticket for admission to the ADA section.

  • A show I bought tickets for has cancelled. Where can I get a refund?

    Please note cancelled shows do sometimes happens (and sometimes at the very last minute). It is difficult to pass the word on about a show cancellation, but when these situations arise – we post them on our website (and Twitter/Facebook). So it is good a good idea to keep an eye open on these outlets, just in case. Tickets for all canceled shows will be refunded at the point of purchase.

  • What are the age restrictions of PDX LIVE?

    Most shows are All Ages, but please check the event page for show-specific age restrictions.

  • Can my company sponsor PDX LIVE?

    If you are interested in sponsoring PDX LIVE please contact us: partnerships@truewestpresents.com